A massive-volume producer of LED displays;
Principal OEM supplier for world’s leader companies;
World’s ONLY company supplying plug-&-play displays;
0.5% chance of repair rate for customer, we promise;
Highly advantageous costs thanks to high volumes;
20 years of experience in LED display industry;
Who Are We
ABOUT US
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Qualification & Achievements
Developer of PlugGo Technology, which is considered the "game changer" of the industry; (Click Here For Detailed Information)
One of the principal OEM suppliers for the largest surveillance equipment company worldwide ( for LED displays );
One of the approved manufacture suppliers for Daktronics, the world's leading company in LED display industry;
A production space of about 6,000㎡ in one of the most prestigeous industrial parks in Shenzhen City;
Owns 12 SMT lines, while in comparison a medium-sized factory usually has about 5
SMT Facilities
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Finished Products Assembly
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Installation
Burn-in is the final process of the production of an LED display before packaging, and perhaps we should say the most important process after SMT. Through this process, you could see everything about your display, including and of course not limited to how the SMT has been done, how the cabinet has been made ( if the QC dept. fails to find out any faults ), and particularly how the display performs, such as the refresh rate, the colour depth, and the color uniformity etc.
JVE has a very strict policy on FTBS ( Final Tests Before Shipment ). Each of our customers receives a written report with all data that tell about the status of the display and all relative pictures. That means long before they receive the displays they already know about all details of the display.
R&D capability is vital in deciding whether a company has a long-term capability of profitability. A company without such capability has to stay at a business model with low profit margin because it would become easily replaceable.
Having been in LED display industry for over 20 years, the management of the company of JVE knows the importance of creativity in business too well to ignore such an essential element as R&D capability. We have a team of over 12 people working together, bringing new improvements to the existing products, new ideas for future products and bring up with stunningly amazing creative developments.
PlugGo technology is a new technology that we are proud of developing and launching to the market. This technology entirely frees people from complicated software setup. though people from the supply side keep telling the customers that it's an easy job to do the setup. In fact, for some people it's nearly impossible to learn to set the software well enough within hours if he has not been exposed to knowledge of this industry at all before.
Powerful R&D Capability
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Quality Control & Assurance
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“0.5% Chance Of Repair Rate” is what we have been promising our customers since the year JVE was founded. This policy has not only brought us great reputation among our customers, but also given us enormous benefits. One very obvious benefit is the fact that it keeps our customer base stable - more than 50% of our sales revenue comes from our old clients some of who have been with us for 10 years or longer.
Detail Is Everything For Us
Thanks for the policies of “Volume Production” & “0.5% Repair Rate” that we have, our products have been highly standardized and as a result so are our production. The workers on the assembly lines are literally doing the same thing every single day. A bit boring it could be, but the mistake rate has been effectively under control, and so hence our costs.
Company Location: Guangming Dist. Shenzhen
Massive SMT Producer
As a massive SMT producer, we benefit greatly from the advantage of having high volumes for each product. This not only is good for our quality control of the SMT process, which is vital for the overall quality of the product, but is also essential to our success in managing the costs for the businss hence keeping ourslves competitive in the market.
In the year 2024, we delivered about 30,000㎡ of LED displays to our customers.
Burn-in Process of SMT Workshop
Scatter SMT Technology
Scatter SMT is the most up-to-date technology developed initially from Yamaha, and later copied by other SMT equipment brand names. The concept is simple but the outcome is significantly advanced. In this SMT mode the software directs the SMT pins to do the jobs in an irregular manner. This makes the uniformity of the LEDs soldered on the PCB by far higher than the conventional SMT mode.
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It’s important & helpful to go through following FAQ before you make a decision for purchase with us:
Q1: What is the percentage of sending the components back to your factory for warranty repair.
A: Less than 5% over the past 10 years;
Q2: What are the 5% mainly about?
A: 90% of the 5% are damaged of leds on the led boards ( modules );
Q3: How often do your customers need your help in the installation and usage of the displays?
A: About 25%?
Q4: How long does it take to have the problem resolved when they need your help?
A: 80% are solved in 30 minutes. Some take longer mainly because of the local network being weak.
Q5: What are mainly the problems the customers need assistance with?
A: Connection of cables. Some customers make mistakes by connecting wrong cables.
Q6: How probable will I encounter a problem that I am not able to solve myself;
A: Very low probability, especially with our PlugGo Series, it’s become much less probable to have an issue. Besides, even if you have encountered an issue, as long as you are able to get your computer on line, we will help you fix the problem momentarily;
Q7: Is there any possibility that the display completely breaks down?
A: No. We have never had such a problem for our over 2,000 projects over the past 10 years. Besides, even if there is a massive failure, we will replace your display with a bran new one.
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Warranty Policy
1. Warranty Policy For Finished Products
a. Warranty period for products purchased from JVE is 24 months from shipment date;b. A extended warranty of 12 month is offered with 3% of the total value purchased;
c. Damages of products are in included in the warranty;
d. During the warranty period, customer sends the parts for repair to JVE, pay for return mail of not lower than US$50.00, depending on the number of parts sent;
e. All the faulty parts will be repaired or replaced without additional cost during the warranty period except for damages;
2) . Warranty Polidy For Spare Parts
a. It is mandatory that following spare parts be purchased together with the display order:
a) 2% of the modules ( tiles, or pixel cards ), with total number not fewer than 5 pcs;
b) Minimum one control card, one interpreter card, and one power supply should be purchased together with the order.
3) . Repair Service Aft Warranty
Repair service is available for those projects and spare parts after the warranty period. There may be charges for the services and each case will be evaluated and a quotation will be sent to the customer for assessment.
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Online service for providing assistance to customer in the assembly & installation of the display is available at appointment and payment basis. Customer needs to ensure that the following things must have been completed before making an appointment with the JVE sales & and after sales service department:
1) Customer must have read through ALL the information in “Customer Care” section here;
2) Customer must ensure that he is able to have an electronic device that is able to hold a video conference with him(her), such as a mobile phone, an I-pad, a laptop or a desktop computer that could be connected online.
3) Customer must have an Anydesk account ( Go to “Anydesk” and download an App);
4) An appointment needs to be made in order to have such a meeting;
5) The first online assistance is free for maximum 30 minutes which is usually enough for most cases. The second online meeting may be charged for US$100 - US$200 depending on the service requested.
Our Professionalism,
Your Ensured Quality.
Customer Service & Policies
0.5% Repair Rate, We Promise
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Reasons:
1. 1% repair rate is our record in the past 5 years. It becomes even lower lately.
2. With the application of GOB, the fault rate will go further down;
3. The strength of ICs we use in our products are temperature-proof;
4. 95% of the repair is for either leds or for driver ICs;
5. Therefore it is presumable that the repair rate is about 0.5%.
Contact Us
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James Visual Electronics Ltd.
Shenzhen Factory/Office
Add: Fl. 4 TongRen Rd. Jiuzhou Ind. Park
Guangming Dist. Shenzhen, China
Tel. +86 138 2321 1385
WeChat: Mindfullor
Sales: jimmyfeng@jve.tech, info@cobdisplays.com
Service: service@cobdisplays.com
Business Hour: Monday-Friday: 8:30am-6:00pm
Lunch Break: 12:00pm-1:30pm
Hong Kong Office
Add: Hse16 TungWan Villa, Pengchau
New Territory, Hong Kong
Tel. +852 6954 6925
WeChat: Mindfullor
Sales: jimmyfeng@jve.tech, info@cobdisplays.com
Service: service@cobdisplays.com
Buiness Hours: Monday-Friday 9:00am-6:00pm
Lunch Break: 1pm-2:pm
Please leave your message here. We'll be in touch within 48 hours.
Contact Information
Name:James Visual Electronics Ltd.
Address (Shenzhen):Fl.4 Tower 1, Jiuzhou Ind. Park, Shenzhen, China
Hong Kong: 2/Fl, Hse 16, Tung Wan Villa, Peng Chau, NT, Hong Kong
Email: info@cobdisplays.com
jimmyfeng@jve.tech
Tel: + 86 138 2321 138
+ 852 6954 6925
Important Infomation
What you see in this website, particularly on the page of "Products", is our most promoted technology of PlugGo which includes four led display series. As we have given explanation they are much different from the rest in the market in good sense.
However, we do produce a lot of conventional led displays with Novastar control system. They are all available at in our business offering. Please just send us a email if you have such a demand.